Microsoft Setup Bootstrapper Failed

9/23/2019by

Hi,

Mar 21, 2019  Method 6: Opening the Setup.exe in compatibility mode. Use File Explorer to navigate to the location of the Office Installation. Open the Installation folder, right-click on Setup.exe and choose Troubleshoot Compatibility. At the first Program Compatibility Troubleshooter prompt, click on Try. Jun 19, 2016  Solved Office 2013/2016: Microsoft Setup Bootstrapper has stopped working. If you got this while trying to set up MS Office: Check it for lines like: 2016/06/19 16:55:18:512::8664 Error: Failed to detect Office Source Engine Service: cannot get access to the Office Source Engine service config infomation ErrorCode: 2(0x2). Jul 29, 2016  Window Title Microsoft Setup Bootstrapper Main Instruction Microsoft Setup Bootstrapper has stopped working Content Windows can check online for a solution to the problem. V View problem details Check online for a solution and close the program Close the program Problem signature: Problem Event Name: OfficeClassicSetup.

1)Did you purchase Office 2013 perpetual license or Office 365 subscription copy?

2)What is the default browser you are using?

3)What are the steps did you try to install Office 2013?

Step 1:

Use the Microsoft Fixit tool to remove the older version of Office installed on the computer from the following article.

Microsoft Setup Bootstrapper Stopped Working

Note: In case you are using a 64-bit operating system, save the fixit tool on the system and then run it from the saved location.

Ensure you have the disc/download link and the product key to re-install Office.

Step 2:

Run the automated troubleshooter from the following article to remove all traces of the new Office installed on the system.

Once the uninstallation is complete reboot the system

Note: If you are using a 64-bit operating system, save the fixit tool on the system and then run it from the saved location.

Step 3:

Boot the system in clean boot and then try to install the Office 2013 program and check:

Clean boot is performed to disable all startup programs and 3rd party services on the machine and check if they are conflicting with the Office installation.

Restart the computer in Windows Clean Boot and then try to install Microsoft Office 2013 program. Refer the following article on ‘How to restart the computer in Clean Boot’:

Bootstrapper

Note: Ensure to restart the system back to Normal mode after installing the Office 2013 program in clean boot.

You may also refer to the general troubleshooting steps mentioned in the article below while installing Office 2013:

I hope it helps. Let us know if you need further help.

Thank you.

Microsoft Setup Bootstrapper Has Stopped Working Skype For Business

An office Bootstrapper error occurred when users upgrade office from old version of office. The Error says “Microsoft Setup Bootstrapper has Stopped Working“. There are many reasons for this problem like driver problem, old version of Microsoft Office, firewall or other security software etc. When you trying to upgrade Microsoft Office 2010 to Office 2013, the progress of installation gets to the end but suddenly it’s going backward and says “Set up failed”. After you can close the dialog box another error occurred and it says “Microsoft Setup Bootstrapper has Stopped Working“. This problem is depending on many things like your system not meet minimum system requirement, there are problem in Windows registry, firewall problems etc. So here I found some tips to solve this issue.

Microsoft Setup Bootstrapper Has Stopped Working Error

Also Read: Solved: Microsoft Office 2013 Has Stopped Working

Table of Contents

  • Fix: Microsoft Office Bootstrapper Error
      • Tip 3:
        • How To Perform Clean Boot In Windows 8/8.1

Fix: Microsoft Office Bootstrapper Error

Tip 1:

Temporary disable Firewall or other security programs.

Microsoft setup bootstrapper repair utility

Tip 2:

Uninstall old version of Microsoft Office. If MS office not uninstall using control panel then downloads Microsoft Fix It Tool and use it to remove the old version of office.

Tip 3:

Install Microsoft Office in Clean Boot

Know More About Clean Boot

In Windows there are many application and services start automatically when start Windows with normal startup. All these applications and services are running on background. Also many of installed programs, antivirus, utilities and other programs run on background. In Clean Boot, all background applications and services are disabled and there is no application, services, utilities run on background. So It’s called ‘Clean Boot’.

How To Perform Clean Boot In Windows 8/8.1
Step 1:

First open Search and type msconfig then open it.

Step 2:

Now in System Configuration click on Services tab.

Step 3:

On the Services tab, now click on Hide all Microsoft services to select all services, and then click on Disable all.

Step 4:

Now click on the Startup tab and click on Open Task Manager.

Step 5:

Now click on the Startup Tab in Task Manager, select one by one and disable all applications. Now close Task Manager.

Step 6:

In System Configuration, click on Ok and Restart your computer.

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If you have any question about this problem, please comment below.

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